Achieve a weed-free lawn by 2024 with our comprehensive weed control Mebane
Achieve a weed-free lawn by 2024 with our comprehensive weed control Mebane
As a professional lawn care service our clients expect us to keep their grass mowed on schedule. This requires us to make good judgment calls on when to delay a mow. During months of the year when your lawn is actively growing we decide if it is better to come out and mow the lawn wet than it is to skip the lawn and run the risk of it going multiple weeks without a cut. There are times when ruts may be created in your lawn due to the lawn being wet when mowed. These ruts are almost always temporary and self-fix as the lawn dries out.
If you ever feel like your lawn is too wet to be mowed on your scheduled day please contact us right away and we will be happy to pause your service. We do our best to make the best decision for our clients but because of the subjectivity of this type of situation, it can be hard to get it right every time for every client’s preferences.
It is our goal to provide you with the best lawn care, but also the easiest account management possible. Our pricing is determined by the size of your lawn and how often you request service to be performed.
Most lawns are Bermuda or St. Augustine grass. Neither of these grasses needs to be bagged during the spring, summer, and fall cuts. We use mulching mowers that recycle the clippings back into the grass and help provide nutrients to the soil. We bag all lawns that we mow from December- February each year to ensure that we pick up any of the dead thatch that has built up throughout the year. There is no additional cost for bagging in these months. Zoysia grass on the other hand, which is less common in our area does need to be bagged for it to look its best. If you do have Zoysiagrass please notify our office and we’ll make sure to bag your Zoysia grass. We offer to bag any type of grass at an additional cost, but we do not recommend it.
We determine what height to cut your lawn by several factors but most commonly it is based on the time of year. When we begin mowing your lawn in the spring we will mow it lower. As the temperatures warm up your grass usually needs to be cut higher to combat the heat. During the hot summer months, we mow your lawn very high allowing it to be as thick and green as possible. As the weather transitions to the cooler fall month, we will slowly begin to cut the lawn a little shorter each week. If you would like your lawn cut higher or shorter at any time please contact our office and we will do our very best to cut your lawn at the height you prefer. For bi-weekly cuts, this can be more challenging during certain times of the year.
Contact our office right away. Any time you see potential damage that may have been caused by our mowing crews please let us know right away. We have a staff member that handles these situations. Please do not contact an outside vendor for the repair before contacting us.
.We send clients an invoice immediately after a service is performed. We accept all major credit and debit cards, cash, and checks. *There is a $40.00 returned check fee and after the second returned check you will have to pay in advance for services.
Fence damage is very common. Many fences are not properly engineered with lawn mowing in mind. If your fence has pickets with grass going along them instead of some kind of runner it is very common for the trimmer line from the weed eater to create a line and eventual divot in the fence pickets that gets worse over time. A board-on-board fence makes this even more likely if there is not a runner at the bottom of the fence.
Gates are the most common area of damage. If you ever have a question about your fence and potential damage please contact our office right away and we will have someone out to assess the damage and set up any repairs if needed.
You may email our office directly at door2door.lawnservice@gmail.com
In some cases scalping is necessary, but in most cases, scalping is a lot of work for very little gain. If your lawn is healthy it should just need what we call a minor scalp, which is just cutting the grass.
During the months your lawn is actively growing (April-October) we recommend weekly mowing. A lawn mowed that is every two weeks has 2- times the growth of lawns mowed weekly. Because there is more grass to cut, it takes us longer and the finished cut will have visible grass clippings. Trimming shrubs and weeding garden beds is an additional cost than your lawn cut package. Just ask for a quote and in most cases, this can be provided on-site by reviewing our price chart. In most cases, it's a $60.00 an hour charge ( Ex. 10 minutes/$10.00). On some occasions, we will include trimming shrubs if we feel that your cut area allows us time to complete our other jobs for the day.
Nobody has to be home when your lawn is mowed. All we need is access to all areas of your property that have grass. We will also take a picture before mowing and afterward if you are not present. Then we will text you upon completion of the images to let you know that your service is completed.
Yes, we do offer landscaping services. Please contact our office to schedule a consultation. One of our team members will assess your needs and provide a custom, competitive bid.
All of our services are guaranteed. If you are not happy with a service performed on your property, contact us right away. Depending on the need we will:
Other than a rain delay or a very rare circumstance we should never miss a scheduled cut. In the case of a delay, we will always be out the following day. If you are looking at your lawn and do not believe someone has been out please call us within 48 hours of your scheduled cut so we may investigate the issue and get it resolved immediately.
The lower the square footage, the lower your price. We do not provide service to lawns larger than 10,000 sq. ft. We have a pricing guide for all basic property services. We do, however, work with customers on adjustments if they are reasonable and we feel like taking you on as a regular customer will benefit us in the growth of our business. These adjustments are usually for our weekly customers.
Depending on how full our schedules are we offer two different mowing frequencies, weekly mowing and every two weeks or bi-weekly mowing. There is no minimum number of mows or contracts with any of our services. While we do not offer a one-time mow service we also do not require a certain number of mows.
We do not use Saturday as a regularly scheduled mowing day. However, we will use Saturday as a make-up day in the case of weather delays we may have had throughout the week and in more rare cases to make up for other possible delays.
We always try to get every client on a mowing day of their choice however, the day we mow your lawn each week is generally based on the zip code of your property. We are normally in each zip code multiple days per week but this is not always the case.
Rain is the most common cause of any delays with your mowing. We do our best to work through light to medium amounts of rain when safe depending on the upcoming forecasts. If we get behind for any reason we will always be out the following day. We never skip properties or leave work incomplete due to delays longer than 2 days.
Our mow crews provide mowing service to all areas of your property that would be considered “the yard”. Areas that are enclosed by a border or that have shrubbery are considered to be flower beds and would require a Bush & Bed Service. Our professional mowing crews are experts in both. We have expert Bush & Bed options available for areas that would not be considered “the yard” and may require more detail than just mowing grass.
We work Monday through Friday. If necessary, we will use Saturdays to help make up for any rain delays. We will be in certain neighborhoods on certain days and will provide you with a specific service day for your lawn. We make every effort to maintain the same route every week. Several factors can affect our schedule, so we cannot guarantee an exact time or specific time range for each service day.
We do acknowledge and celebrate the following holidays (Thanksgiving, Christmas, Martin Luthern King Day, Veterans Day, July 4th) We mow in light rain or after the rains subsides. Be aware that only you can make a judgment if it is too wet to mow on rainy days in most cases. You must call or email us in advance to skip a mow, not when we show up, otherwise, a trip charge will still apply 50% of your regular charge. If you skip a service, your next mow will be your next scheduled day. Typically, if it rains heavily throughout the day, we will be there the next day, weather permitting. If it rains any day in the week before your mow day, your mow day could be pushed forward one day as we work to get back on schedule. We do not skip unless requested or if property damage is likely due to the situation of your lawn. If we do skip or miss a service day, we will contact you to inform you why we were unable to make it out for your scheduled mow day.
If for any reason, you need to re-schedule, cancel or skip a service, please contact us at least 24 hours in advance by phone, or e-mail us at door2door.lawnservice@gmail.com. We will make every effort to make the change if you contact us within 24 hours, but with no guarantees. After a skip, your service will be picked back up on the next scheduled service date for your yard. Our crews will not decide if your yard needs to be cut, so you will need to call or email us to cancel or skip a scheduled mowing.
No same-day cancellations are accepted. There is no obligation by either party to continue service and you may cancel service at any time. We hope that you stay with us for the entire season, and we promise to make every effort to earn your business loyalty.